Looking for reliable event ticketing software? Check out these Top 6 factors!

Let’s say you create an event or are handling one.

That takes a lot of effort!

But an event can only be successful when there’s an audience.

So what do you do? You spread the news online via social media and other marketing methods.

Just invest in the right solution. How?

Many people call the number and booking their tickets. You use an excel sheet or emails to sort these bookings. But after a while, this gets difficult.

That’s where ticket sales software/event ticketing software enters the picture. With the right software, you will handle multiple bookings, understand when the show is house-full, and get data to analyze after the event ends.

But how can you get the right ticket sales software? This can get tricky. Hence, we came up with 6 key factors. When you analyze these 6 factors, finding reliable event ticketing software becomes effortless.

Top 6 factors to find a reliable event ticketing software for your business/company:

For any brand that creates events, all you need to do is look at these 6 factors. Understand what each of these factors is for, and you’ll be able to find reliable software for your brand.

1. What are its features?

First, you must understand what you expect from the software. Knowing what you want will help in short-listing the best ticketing sales software. The ideal software will take care of your customer’s needs promptly.

Example: If you are looking to send tickets via email to customers, look for software that supports email ticketing. The same will apply to mobile, social media, etc.

2. How much does the software cost?

Costing for event ticketing software varies from brand to brand. Some software is free, some charge a fixed cost, and the rest provide a monthly/annual subscription plan. The ideal software will fit within the budget you decide.

Example: If you are looking for software where you want to own it for life, it’s best to opt for software that you can buy by paying the total cost at once.

3. Is customer support available?

Once you get the software and start using it, you might encounter a few problems. This is when you will want to contact your software vendor to solve your problems. The ideal software will be one where your software vendor has a dedicated customer support team.

Example: You can contact your software vendor’s support team via email or phone if you need a solution for your problem.

4. Offering Knowledge Base / FAQ for customers?

Sometimes, while using the software, you might get a doubt. If the software vendor provides a knowledge base & FAQ, you can check for answers to your problems. The ideal software is one where the knowledge base provides solutions for your most common questions.

Example: You might have trouble logging in. This is where you can visit the knowledge base/FAQ. You can find the solution without the need to call the vendor’s support team.

5. Does it fulfill your brand standards?

When selling tickets, your brand essence must be visible on it. If the event tickets still resemble the software vendor’s company, this can be bad for your business. The ideal software allows you to add your logo and any other information that you want.

Example: Add your brand logo and other information about the event on the ticket. The software allows you to make those changes as and when basis.

6. Data security for sensitive information?

The customer enters sensitive personal and payment information while buying a ticket. As a brand, you need to protect this data and your customers. Not doing so can attract the attention of hackers, viruses, and other cybercriminals. The ideal software is secure, has the highest encryption level, and can protect your customers’ information.

Example: With the right level of safety and encryption in the software, your customers will complete payments with no worry.

Where can I find reliable event ticketing software?

In looking for reliable event ticketing software/ticketing sales software, Eventsmatic is the best choice.

What is Eventsmatic?

Eventsmatic is a one-stop online ticketing platform for your events. You can create, promote, and launch events (live and virtual) in few minutes.

How can Eventsmatic help with my ticketing matters?

With technical know-how and event ticketing experience, Eventsmatic knows what your event business needs to survive, compete, and launch your best events. We provide innovative solutions, dedicated support, and much more so you can get the best out of your event.

You can use our ticketing sales software to manage ticketing in the best way possible.

Once you get Eventsmatic for your event business/company, our software will automate most duties for you. This will leave you with the spare time you can use to plan and work on improving your event.

If you want Eventsmatic for your event business, CLICK HERE. We will contact you and give a FREE TRIAL of Eventsmatic.