Privacy policy

LAST UPDATED: 6/26/2020

Ticket Tailor ("we") are committed to protecting and respecting your privacy and keeping your personal information secure.

This policy describes how we use the personal information that we collect from you in connection with your receipt of our products and services (the “Services”) and when you interact with our websites and apps (together, the “Websites”).

Important: This policy applies to you if you contract with us to receive the Services or otherwise interact with us regarding your use, or potential use, of the Services. It also applies if you interact with us, including by using our Websites or interacting with us via social media.

Information we may collect about you

Other information we collect about your visit to our website or use of our apps. With regard to each of your visits to our Websites, we may automatically collect details of your visit, including, but not limited to, traffic data, location data, weblogs and other communication data. We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. We may also collect details of the resources that you access on our website.

  • your name;
  • your address;
  • your email address and phone number;
  • details of any opinions or complaints you raise regarding the Service (including those posted on public forums and social media) and details of any correspondence that you have with us, including via our online customer support function; and
  • your responses to any surveys or questionnaires that we may send to you

When using our paid service, you will be asked for financial details such credit / debit card information. The processing of these payments are carried out by third parties (such as Stripe, PayPal and Chargebee) and on a separate secure server. We do not store any credit or debit card information on our servers.


How and on which basis we use your personal information

to perform a contract with you or to take steps at your request prior to entering a contract with you

We use your personal information to enter into and perform our contracts, including to:

  • To provide you with information or services that you request from us;
  • To provide you with access to the Services, including to enable to you to set up an
  • Account and to sell tickets via your online box office;
  • To determine your eligibility for our Services;
  • To provide you with information about our Services;

weblogs and other communication data. We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. We may also collect details of the resources that you access on our website.


Our Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site and to deliver a better and more personalised service.

Please read our Cookie Policy to find out about the cookies we use and what they are used for.