Factors to keep in mind while choosing event ticketing software

Is it the perfect time to consider and look for all-in-one event ticketing software?

Indeed, it’s a great idea! Let me tell you why

Hosting an event, managing the registrations, and selling tickets online are complex processes. There’s no doubt that event ticketing software act like a bridge between the event and the interested audience. It helps to streamline the process of ticket selling and improves attendee engagement.

You need to select robust event ticketing software, as it plays a crucial role in determining the success of your event. When an interested attendee has an enjoyable experience while buying a ticket, they help you spread the word about your event.

Just invest in the right solution. How?

Keep these 6 questions in mind while selecting the best event ticketing software.

1. How reliable is the event ticketing software?

The first question that hit your mind has to be this.

Before investing, check the reliability of the online event ticketing software. You can conduct in-depth research of the company, read reviews, check their social media accounts, or ask for the opinions of their existing customers.

Ticket booking is the first glance of the event on the attendees, and as the quote says- “the first impression is the last impression.” Right? So the experience of booking tickets might affect the events and organizers.

Choose a reliable event ticketing software that survives heavy traffic and does not compromise on the quality.

2. Is the event ticketing software budget-friendly?

The next question that comes into the mind of an event planner is BUDGET.

After you know your budget, it is essential to search for an event ticketing software that provides cost-effective solutions. Ask for a demo, as we always suggest anyone to first use, then believe.

Pay attention to the fee structure and choose the software wisely that provides flexible payment options like – pay per ticket or pay per event. Nobody enjoys shelling extra fees, so you should have the liberty to choose if you want to go for a flat fee or a certain percentage of your ticket.

Make your customers and pockets both happy.

3. Does the software have a user-friendly interface?

Having an event ticketing software that does not have a user-friendly interface is the last thing you want.

You need an interactive platform that is interactive, easy-to-use, understand, and navigate. Judge a platform by going through the process yourself by using a ticket system as a customer.

Speed is a crucial factor. If your online ticketing software takes longer to load, the attendee loses interest, and you lose sales. And if the software makes the user experience better and smooth, you sell more tickets.

Consider an intuitive event ticketing software that is easy for you to register events and for your users to book their tickets.

4. Is it Mobile-friendly?

Everyone knows how important mobile is, and according to the stats, https://techjury.net/blog/mobile-vs-desktop-usage/#gref mobile phones generate 54.25% of the traffic than desktop. Throughout the year, mobile-optimized websites and applications have a higher engagement rate.

So when you are considering an online event ticketing platform, make sure that it is completely mobile optimized. Try using it from your mobile to understand if it would be easy for your user to interact.

The stats back it up! Make ticketing easy for your users with mobile-friendly event ticketing software.

5. Does the software provide you access to customer data and insight?

It is necessary to know and understand your customer as it fuels your event business.

You should have the ownership of and visibility into the data of your users. A reputable event ticketing software provides you complete customer insight and data. Customer insight and data help you learn about your attendees and make better decisions for future events. Staying informed about which marketing tactics are driving the most sales and which ticket type is working helps you adjust your plans.

Analytics tools that provide information on the status of tickets sold help you visualize and convert that data into meaningful insights. Life becomes simple with an easy-to-view dashboard that works well with mobile, tablets, or any device.

6. Does the event ticketing software company provide dedicated Customer service and support?

And here comes the question of the hour.

Problems do not see time or day, it just arises. You need to be sure you can have a dedicated, well-informed, trained, and friendly team you can count on at all hours. Look for an event ticketing software company that provides you with the answers asap, and has 24/7 support facilities via email or phone.

Select the solution that has feet on the ground and fully integrates with entry management. A mobile app that also scans the tickets helps to manage attendees and streamline the process of check-in.

Indeed, an event ticketing software acts as a game-changer for your events.

While finding the answers to the above questions, we would like to introduce you to one of the leading event ticketing software- “Eventsmatic.” Our software, with all the features, helps you streamline the ticketing process. Eventsmatic is reliable, budget-friendly, mobile-friendly, and provides a user-friendly interface, customer insight, and support facility.

Are you curious to know more about Eventsmatic’s event ticketing software. Click here to schedule a free demo today.

Join your hands with the right partner and make every event a success.